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  1. Asked: September 13, 2025In:

    Issue in running a client script in NetSuite SuiteScript 2.0 — client script is running but changes are not reflecting (e.g. adding a log.debug)”

    admin
    admin

    The issue is usually caused by following Wrong script file version deployed (editing a file in the File Cabinet but not re-deploying). Browser caching the old Client Script — NetSuite caches aggressively. Incorrect module path in Suitelet forms (form.clientScriptModulePath). Field IDs mismatch (usinRead more

    The issue is usually caused by following

    • Wrong script file version deployed (editing a file in the File Cabinet but not re-deploying).

    • Browser caching the old Client Script — NetSuite caches aggressively.

    • Incorrect module path in Suitelet forms (form.clientScriptModulePath).

    • Field IDs mismatch (using custfield_x instead of the actual internal ID).

    • Script deployed on the wrong record type or not linked properly to the form.

    Tip: Always clear your browser cache, redeploy after making edits, and confirm that the deployment is on the correct record/form. For Suitelets, explicitly attach the client script to the form.

    Please provide more details, like the script code you’re using, and let us know if the issue is still occurring after clearing cache and redeploying. This will help narrow down if the issue is deployment-related, script logic, or environment caching.

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  2. Asked: August 28, 2025In:

    How can I send an email with an attachment in SuiteScript?

    admin
    admin

    Steps to send an Invoice PDF by email: define(['N/email', 'N/render', 'N/record', 'N/file'], function(email, render, record, file) { function sendInvoice(id, recipientId) { // Load record var invRec = record.load({type: record.Type.INVOICE, id: id}); // Render PDF var pdfFile = render.transaction({eRead more

    Steps to send an Invoice PDF by email:

    define(['N/email', 'N/render', 'N/record', 'N/file'], 
function(email, render, record, file) {
function sendInvoice(id, recipientId) {
// Load record
var invRec = record.load({type: record.Type.INVOICE, id: id});

// Render PDF
var pdfFile = render.transaction({entityId: id, printMode: render.PrintMode.PDF});

// Send Email
email.send({
author: -5, // -5 = system user
recipients: recipientId,
subject: 'Invoice ' + invRec.getValue('tranid'),
body: 'Please find attached invoice.',
attachments: [pdfFile]
});
}
return {execute: sendInvoice};
});

    👉 Ensure the author (sender) has an email address set. Use -5 for system default sender.

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  3. Asked: August 28, 2025In:

    How do I avoid SSS_USAGE_LIMIT_EXCEEDED in a Map/Reduce script?

    admin
    admin

    This error means your script hit NetSuite’s governance usage limit (e.g., 10,000 units for Map/Reduce). To avoid it: Use the right script type:For bulk processing, use Map/Reduce instead of Scheduled or User Event scripts. Map/Reduce is designed to break data into small chunks. Batch data:If processRead more

    This error means your script hit NetSuite’s governance usage limit (e.g., 10,000 units for Map/Reduce). To avoid it:

    • Use the right script type:
      For bulk processing, use Map/Reduce instead of Scheduled or User Event scripts. Map/Reduce is designed to break data into small chunks.

    • Batch data:
      If processing search results, fetch in pages (e.g., 500 or 1,000 at a time). Use search.runPaged({pageSize: 500}).

    • Lightweight map stage:
      Do only lightweight tasks in map() and push data into reduce(). Example: pass record IDs instead of full objects.

    • Check remaining usage:

      const remaining = runtime.getCurrentScript().getRemainingUsage();
      if (remaining < 200) {
      // reschedule or yield
      return;
      }

    • Yield in long loops (Scheduled scripts):
      If stuck with Scheduled scripts, use nlapiYieldScript() (1.0) or break loops manually.

    👉 Best Practice: Always design Map/Reduce as stateless batches — if one chunk fails, others continue.

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  4. Asked: August 28, 2025In:

    How do I trigger a workflow email approval when a Sales Order exceeds $10,000?

    admin
    admin

    Go to Customization → Workflow → Workflows → New. Apply to Transaction → Sales Order. Trigger on Before Record Submit. Add a state → Action → “Send Email”. Condition = Total > 10000. Recipient = Role (Manager) or field (Created By). 👉 Tip: Use custom fields (custbody_manager_approval) to track apRead more

    1. Go to Customization → Workflow → Workflows → New.

    2. Apply to Transaction → Sales Order.

    3. Trigger on Before Record Submit.

    4. Add a state → Action → “Send Email”.

    5. Condition = Total > 10000.

    6. Recipient = Role (Manager) or field (Created By).

    👉 Tip: Use custom fields (custbody_manager_approval) to track approval status. Combine with workflow transitions to move between Pending Approval and Approved states.

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  5. Asked: August 28, 2025In:

    How do I optimize saved searches to avoid timeouts?

    admin
    admin

    Narrow filters: Don’t use “is not empty” or wide-open criteria. Use indexed fields: Filter on internalid, dates, or IDs. Avoid OR conditions: Split into separate searches. Use Summary Types: Instead of exporting 1M rows, group and summarize. SuiteAnalytics Workbook: Faster engine for large datasets.Read more

    • Narrow filters: Don’t use “is not empty” or wide-open criteria.

    • Use indexed fields: Filter on internalid, dates, or IDs.

    • Avoid OR conditions: Split into separate searches.

    • Use Summary Types: Instead of exporting 1M rows, group and summarize.

    • SuiteAnalytics Workbook: Faster engine for large datasets.

    • SuiteQL: Write SQL-like queries for efficiency.

    👉 If the search is feeding a script, runPaged() and process in chunks.

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  6. Asked: August 28, 2025In:

    What’s the difference between SuiteScript 1.0 and 2.0/2.1?

    admin
    admin

    SuiteScript 1.0: Older API, callback style, single global nlapi object. SuiteScript 2.0: Modular (AMD style), asynchronous options, better error handling. SuiteScript 2.1: Same as 2.0 but supports modern JavaScript (ES6+ features like let, const, arrow functions).👉 Best practice: Always use 2.1 forRead more

    • SuiteScript 1.0: Older API, callback style, single global nlapi object.

    • SuiteScript 2.0: Modular (AMD style), asynchronous options, better error handling.

    • SuiteScript 2.1: Same as 2.0 but supports modern JavaScript (ES6+ features like let, const, arrow functions).
      👉 Best practice: Always use 2.1 for new development since 1.0 is legacy.

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