N/llm Module in NetSuite: Generative AI in SuiteScript 2.1

The N/llm module is NetSuite’s generative AI module, introduced in 2024. It allows SuiteScript 2.1 scripts to call large language models (LLMs) to generate text, summarize content, classify data, and more — directly within your automation scripts.

Generating Text with N/llm

/**
 * @NApiVersion 2.1
 * @NScriptType ScheduledScript
 */
define(["N/llm", "N/log"], (llm, log) => {
  const execute = () => {
    const response = llm.generate({
      prompt: "Summarize the following customer note in 2 sentences: The customer called about a delayed shipment and requested an expedited replacement.",
      maxOutputTokens: 200
    });
    log.audit("AI Summary", response.text);
  };
  return { execute };
});

Available Models

Key Methods

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