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Home/ NetSuite Customization Guide: Fields, Forms, Workflows & Scripts/User Event Scripts (SuiteScript 2.1 Deep Dive)

User Event Scripts (SuiteScript 2.1 Deep Dive)

🧭 What is a User Event Script?

A server-side script that runs at key record lifecycle moments:

  • beforeLoad – when the form opens (good for UI tweaks, default values, adding buttons)
  • beforeSubmit – just before the record is saved (hard validation, data normalization)
  • afterSubmit – after save/commit (create related records, send emails, queue tasks)

Typical targets: Transactions, Entities, Items, and Custom Records.


⚙️ Quick Template

/**
 * @NApiVersion 2.1
 * @NScriptType UserEventScript
 */
define(['N/record','N/search','N/runtime','N/ui/serverWidget','N/log','N/task'], 
(record, search, runtime, ui, log, task) => {

  const beforeLoad = (ctx) => {
    const { type, form, newRecord } = ctx;
    if (type === ctx.UserEventType.VIEW) {
      form.addButton({
        id: 'custpage_btn_do_something',
        label: 'Do Something',
        functionName: "alert('Hello from beforeLoad!')"
      });
      // Set a default field value on create mode
      if (runtime.executionContext === runtime.ContextType.USER_INTERFACE && ctx.type === ctx.UserEventType.CREATE) {
        newRecord.setValue({ fieldId: 'memo', value: 'Created via UI' });
      }
    }
  };

  const beforeSubmit = (ctx) => {
    const rec = ctx.newRecord;
    // Strict validation: prevent save with missing customer
    if (rec.type === 'salesorder' && !rec.getValue('entity')) {
      throw new Error('Customer is required before saving the Sales Order.');
    }
    // Normalize: ensure memo always has prefix
    const memo = rec.getValue('memo') || '';
    if (!memo.startsWith('[SO] ')) {
      rec.setValue({ fieldId: 'memo', value: `[SO] ${memo}` });
    }
  };

  const afterSubmit = (ctx) => {
    const rec = ctx.newRecord;
    try {
      // Post-commit: flag record for async processing if total is large
      const total = rec.getValue('total') || 0;
      if (total > 10000) {
        task.create({
          taskType: task.TaskType.MAP_REDUCE,
          scriptId: 'customscript_mr_high_value_handler',
          deploymentId: 'customdeploy_mr_high_value_handler',
          params: { custscript_source_tran_id: rec.id }
        }).submit();
      }
    } catch (e) {
      log.error('afterSubmit error', e);
    }
  };

  return { beforeLoad, beforeSubmit, afterSubmit };
});

🔍 Common Patterns & Mini Examples

1) Add & Wire Custom Buttons (beforeLoad)

form.clientScriptModulePath = './CS_custom_actions.js';
form.addButton({
  id: 'custpage_btn_refresh_rates',
  label: 'Refresh FX Rates',
  functionName: "refreshRates()"
});
  • Tip: Set form.clientScriptModulePath to attach a Client Script that implements refreshRates().

2) Strict Validation (beforeSubmit)

const terms = rec.getValue('terms');
if (!terms) {
  throw new Error('Terms are required before saving.');
}
  • Why here? Only beforeSubmit guarantees block-before-save.

3) Derived/Normalized Data (beforeSubmit)

const externalId = rec.getValue('externalid') || '';
rec.setValue({
  fieldId: 'externalid',
  value: externalId.trim().toUpperCase()
});

4) Create/Update Related Records (afterSubmit)

if (ctx.type !== ctx.UserEventType.DELETE) {
  record.create({ type: 'customrecord_audit_log', isDynamic: true })
    .setValue({ fieldId: 'custrecord_source', value: rec.id })
    .setValue({ fieldId: 'custrecord_message', value: 'SO posted to audit log' })
    .save();
}

5) Sublist Handling (Line-Level)

const lineCount = rec.getLineCount({ sublistId: 'item' });
let totalQty = 0;
for (let i = 0; i < lineCount; i++) {
  totalQty += Number(rec.getSublistValue({ sublistId: 'item', fieldId: 'quantity', line: i })) || 0;
}
if (totalQty > 500) {
  throw new Error('Total item quantity exceeds the limit (500).');
}

6) Conditional Behavior by Execution Context

if (runtime.executionContext === runtime.ContextType.WEBSERVICES) {
  // Relax certain checks for integrations, or log differently
}

🧠 Governance Tips

  • Prefer search.lookupFields() or record.submitFields() over full loads/saves where possible.
  • If heavy work is needed, set a flag & hand off to Scheduled/MapReduce in afterSubmit.
  • Avoid long loops in beforeSubmit — keep the save path fast.

🧪 Testing Matrix (use this before “Released”)

  • Create (UI) / Edit (UI) / View (UI)
  • CSV import (does code run as expected?)
  • Web Services or REST integrations (executionContext checks)
  • Copy/Transform (e.g., Estimate → SO)
  • Permissions (do restricted roles trigger unexpected errors?)

🧱 Deployment Checklist

  1. File Cabinet: upload .js into your scripts folder
  2. Script Record: Customization → Scripting → Scripts → New → User Event
  3. Add Deployments: choose record types, set Status = Released
  4. Logging: start with AUDIT → lower once stable
  5. Versioning: add header tags like @version 1.2.0, “last modified”

🚧 Common Errors & Fixes

ErrorLikely CauseFix
“You do not have permission…”Script deployment audience too narrowAdjust deployment audience/role
“Record has been changed”Competing updates post-saveMove to afterSubmit or use submitFields carefully
Timeouts / governanceHeavy work in beforeSubmitDefer to MR/SS in afterSubmit
Duplicate side effectsMultiple UEs on same recordConsolidate or guard with a custom flag field

📚 Related Pages

  • 👉 Client Script Basic Tutorial
  • 👉 SuiteFlow Basics & Approval Workflows
  • 👉 SuiteScript Security & Governance Best Practices

🧭 Summary

Use User Events when you must control save-time integrity and perform reliable post-commit operations. Keep beforeSubmit lean, apply strict validations there, and push heavy jobs to async tasks via afterSubmit. Pair with Client Scripts for the best UX and with Workflows for visual orchestration.

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